Our Commitment
At TJ Paracord, we strive to deliver your order quickly and accurately. Please note that our website may not provide an exact shipping rate until you log in and proceed to checkout. Once your address is entered, you will receive an accurate shipping quote.
Shipping Options
Free or Flat Rate Shipping (U.S. Only)
- Free Shipping – Orders of $130 or more (paracord products only) qualify for free shipping within the contiguous U.S.
- Flat Rate Shipping – Orders under $130 qualify for $8.75 flat-rate shipping (contiguous U.S. only).
Carrier Selection
We choose the shipping carrier for free and flat-rate orders.
Estimated Delivery Time
3-7 business days, depending on location. Parcel select or Ground Advantage may take longer.
Contiguous U.S. Only
Free shipping does not apply to Alaska, Hawaii, or international orders at this time.
Notes Option
You may also include any other special instructions, such as “Do not leave on porch” requests.
Shipping Terms (FOB – Free on Board)
We guarantee that all orders are shipped to the address provided and delivered to the selected carrier on time. However, once your package is with the carrier, any delivery issues must be resolved with them. If you need assistance, our team is happy to help, provided communication remains respectful and cooperative.
Flat Rate or Priority Shipping (Puerto Rico Only)
Puerto Rico residents flat rate shipping for all orders is $12.95. If your package requires Priority Shipping, all orders are also a flat rate of $49.99.
Shipping Carriers & Delivery Times
We ship using the following carriers:
- USPS
- UPS
- FedEx
- DHL
Carrier Selection at Checkout
You can choose from the available carriers based on rates and delivery speeds.
Standard Published Rates
We use standard rates provided by each carrier.
Alternative Shipping Methods
If we encounter issues shipping via your chosen carrier, we will select the next best option (USPS, UPS, FedEx, or DHL) at our discretion.
Processing Time
Orders are typically shipped within 24 hours of placement.
International Shipping
We Ship Worldwide!
International customers are charged actual shipping costs (no free or flat-rate options). Import taxes and tariffs are the responsibility of the customer. If you’re interested in placing a $200+ order, load your items into the cart and contact us before checkout so we can manually find the best shipping rate.
International Carrier Options
We can ship via FedEx or DHL using your personal or business shipping account (must provide details).
For shipping cost estimates, email support@tjparacord.com with your full shipping address before placing an order.
Returns & Refunds
Return Eligibility
We accept returns and offer refunds under the following conditions:
- Returns must be received within 30 days of purchase.
- Items must be in new, unused condition and in their original packaging.
- Returns received after 30 days will be subject to up to a 50% restocking fee.
If these conditions are met, we will issue a full refund for the item’s purchase price. Shipping costs are non-refundable.
Return Process
To initiate a return, include the following details with your package:
- Your Name
- Order ID Number
- Reason for Return
Contact us for the return address before sending any items.
Processing Time
All returns are processed within 48 hours of arriving at our facility.
